Prudence Marzinotto
Google’s Voice AI Is Rewriting the Rules of Hotel Search
Imagine this: A traveller is packing for a last-minute weekend escape. She grabs her phone and says, “Hey Google, find me a cosy hotel in Sydney with free breakfast under $150.” Within seconds, Google speaks back with options. Not a list to scroll through, actual spoken suggestions, links on-screen, and smart follow-up prompts. She asks, “Does this one have a late check-in?” and Google responds instantly.
For hotel marketing managers, this technology opens a new competitive arena, one where visibility isn’t just about being mobile-friendly or ranking on desktop search. It’s about being voice-ready, context-aware, and conversation-first. In short: hotels that adapt to this shift early will be found faster, understood better, and booked more often.
Let’s break down what Search Live means for hotel visibility, how it’s changing the search
landscape, and what hotels can do today to stay ahead.
What Is Search Live?
Search Live is Google’s new voice-based AI experience that transforms how users interact with search. Instead of tapping keywords, users speak naturally, and Google responds not just with audio, but with screen-enhanced links and real-time follow-up prompts. It’s powered by Gemini, Google’s large language model, and designed to remember context within the conversation.
Think of it like a digital concierge in your guest’s pocket.
Someone could say:
“Find boutique hotels near the Sydney Opera House.”
“Do any of them include breakfast?”
“What’s the cancellation policy?”
Google would respond with conversational clarity, all while showing your booking page, business listing, or website link right in the results.
This isn’t voice search 1.0, the kind that gave a single robotic answer and sent people to a browser. Search Live is fluid, natural, and designed for how people plan travel.
Why This Matters for Hotel Visibility
Search Live is reshaping the guest journey especially in two key areas that matter to hotel marketers:
1. The Rise of Voice-First Discovery
Voice is no longer a novelty. In 2025, more than 1 in 5 people globally use voice search regularly and in travel, voice use is even higher. Many travellers already ask their phones about accommodation, location-specific queries, or nearby recommendations while planning trips on the go.
More importantly, voice searches are packed with intent. A person typing “hotels in Melbourne” might be browsing. But someone asking, “Are there dog-friendly hotels near Southbank with late check-in?” is far closer to booking. Voice queries are longer, more specific, and reveal exactly what the guest wants.
If your hotel content speaks to these kinds of questions, clearly and conversationally, you become more discoverable in this new ecosystem.
2. Local Search = High Stakes
Voice search is deeply local. Over 70% of voice searches focus on “near me” intent. This is where Google’s AI model pulls in local listings, business profiles, and real-time data to surface answers. When someone asks for “affordable hotels near Circular Quay,” Google isn’t scrolling page 2 of search, it’s grabbing the top locally relevant, well-structured content.
Translation: hotels with strong local SEO, clear amenities listed, and updated Google Business Profiles stand to benefit most.
This is a strategic opportunity for smaller hotels not because they can outspend, but because they can out-optimise.
The Booking Journey Has Changed
Search Live doesn’t just change how people find hotels, it changes when and why they choose one.
Instant Answers = Faster Decisions
If a guest asks about parking, cancellation policies, or nearby attractions and get immediate, confident responses via voice, they’re much closer to making a decision. It reduces friction. It feels personalised. It removes the need for digging through FAQs or calling reception.
To tap into this, your content (on your site, Google Business Profile, and metadata) must be structured to answer common guest questions in natural, concise ways. Think FAQ-style content, schema markup, and conversational copy. Not just “amenities: parking available” — but “Yes, we offer free parking for all guests, right beside the lobby.”
Speed and Seamlessness Win
Voice search sets a new bar for ease. If a guest gets a fast, fluid experience with Google’s AI but hits a clunky mobile site on your end, the drop-off is immediate. Voice users are often multitasking, walking, driving, and packing, they expect your site to keep pace.
Top-performing voice results load 50% faster than typical pages. That’s your benchmark. A delay, missing detail, or unclear CTA can cost you the booking.
Optimising for voice is only half the equation, your booking experience must match the expectation that voice creates.
Practical Steps to Optimise for Voice Discovery
Ready to meet this shift head-on? Here’s a clear roadmap:
1. Optimise Your Google Business Profile
Voice AI heavily relies on Google’s business listings for trusted data.
Make sure:
- Your amenities are clearly listed and updated.
- You’ve answered common questions in the Q&A section.
- Reviews are frequent, positive, and responded to warmly.
Google might quote these details in spoken answers, it’s your silent salesperson.
2. Create Conversational Website Content
Think beyond keywords. Craft content that mirrors how people speak:
“Looking for a family-friendly hotel in Brisbane with a pool?”
“We’ve got spacious rooms, an outdoor pool, and kids stay free.”
Use FAQs liberally. Every guest question you’ve heard at the front desk should be answered somewhere online.
3. Implement Schema Markup
Technical SEO matters for voice. Use schema for:
- FAQs.
- Amenities.
- Reviews.
- Offers or deals.
This helps Google extract your content as direct answers, boosting your chances of being the spoken recommendation.
4. Test Voice Queries Regularly
Use Search Live (if available in your region) or experiment with voice assistants.
Try:
- “Find romantic hotels in Adelaide under $200.”
- “Are there hotels with ocean views in Auckland?”
- “What’s the best-rated hotel with free parking in Bangkok?”
Don’t Just Be Searchable. Be Voice-Ready.
Voice AI is reshaping the way people discover, evaluate, and book hotels. For marketing managers, this isn’t about chasing the next tech trend, it’s about listening to how guests want to engage.
Visibility today means being clear, local, fast, and conversational. It’s not about who shouts loudest, it’s about who answers best.
Your next guest is already asking Google. We offer solutions to optimise your hotel’s presence for voice search, local SEO, and more.
Ensure your hotel is the first choice they hear. Let’s talk strategy and get you optimised.
Prudence Marzinotto
Digital Marketing Manager
Transforming Sofitel Brisbane Central
One year,
ONE BIG WIN.
+$910,066
Additional direct revenue, first 12-months.
“Since our hotel opened, we’ve partnered with HyperHotels for Paid Search, aiming to generate 14 additional RFPs for MICE each month. Thanks to their precision and expertise, we’ve consistently exceeded that goal every month. The results have been outstanding, and we couldn’t be happier with their performance.”
GLEN ERICKSON
General Manager
Pullman Sydney Penrith