Prudence Marzinotto
How to Build a Smarter 2026 Budget: Best Practices for Hotel Teams
When hotel 2026 budget planning season opens, every hotel team faces the same challenge: how to balance growth strategies with controlled costs, while driving direct revenue. It sounds clinical. But behind the spreadsheets are real-world decisions that impact guest experiences, and the long-term health of your property.
Here’s the thing: budgeting shouldn’t feel like a reactive process. It’s your chance to build a proactive strategy that positions your hotel for sustainable growth, and smart operators know that prioritising direct revenue is key. In this guide, we’ll explore the practical steps for building a high-performance budget that delivers more visibility, more conversions, and more revenue back to your property.
1. Start with Revenue Targets, Not Cost Controls
Old-school budgeting focuses on cutting expenses to meet arbitrary targets. But at your hotel, your mandate should be revenue growth. Flip the script: build your 2026 budget starting from clear, segmented revenue targets.
- Set segmented goals: Room revenue, F&B, spa, gift vouchers, MICE – each deserves its own forecast and strategy.
- Prioritise direct revenue: Every dollar you generate direct avoids OTA commission costs. Aim for a 5–10% year-on-year uplift in direct booking share.
This shift isn’t about ignoring costs. It’s about understanding that targeted investment in visibility, technology, and guest experience fuels profitable revenue growth.
2. Allocate Visibility Budget as a Growth Driver
Visibility isn’t vanity. It’s the foundation of revenue generation.
- Search visibility (SEO, local search, answer engine optimisation) gets you seen where today’s travellers are searching and where OTAs are already dominating.
- Gift voucher sales aren’t just a side hustle. They’re guaranteed, pre-paid revenue that can drive six or even seven-figure sales annually for larger properties.
Our clients consistently see a 7–15x ROI from investments into direct channel visibility when properly structured. Budget for this like you budget for utilities: essential, not optional.
3. Invest in Scalable Tools, Not Just Teams
Let’s get real: people burnout, but tools scale.
- AI-powered search optimisation can run 24/7 to position your property in voice search and AI-driven booking engines.
- Gift voucher platforms automate guest transactions and reporting – meaning more sales with less labour drain.
- Centralised booking funnels streamline the guest journey, boosting conversion rates without increasing headcount.
Your 2026 budget should earmark investment into platforms that reduce operational friction while expanding sales capacity.
4. Prioritise ‘Always-On Visibility’ Over One-Off Campaigns
It’s tempting to pour budget into seasonal campaigns, but relying solely on short bursts of visibility leaves revenue on the table for most hotel properties.
Instead, shift your 2026 focus to ‘always-on visibility’:
- Be findable 24/7: Whether a guest searches at 2pm or 2am, your property should appear where they’re looking from Google Maps to AI search assistants to local hotel directories.
- Automate visibility: The most successful properties aren’t manually pushing updates. They invest in tools that keep them constantly visible across search, AI platforms, and local channels without daily effort.
- Visibility equals opportunity: Every hour your hotel isn’t visible, you’re invisible.
Remember: visibility isn’t just a marketing function. In 2026, it’s a revenue channel.
5. Futureproofing: Make Strategic Visibility Non-Negotiable
Planning for 2026 isn’t about tinkering with last year’s plan. It’s about embedding visibility into your commercial strategy as a non-negotiable revenue driver.
- Budget for always-on visibility in search, AI engines, local maps, and direct booking as a core revenue stream, not an optional marketing tactic.
- Tools that help your property show up consistently where modern travellers book —with minimal team input — should be classified as essential infrastructure, not discretionary marketing spend.
The hotels winning the direct revenue game in 2026 won’t be those spending the most. They’ll be the ones seen most — in the right channels, by the right guests, at the right moments.
6. Build Your Budget Around Conversion Experience, Not Just Guest Experience
While guest satisfaction matters, 2026 budgets should focus on where the guest journey starts: online discovery and conversion.
- Frictionless booking pathways aren’t just guest-friendly; they’re revenue multipliers.
- Pre-stay interactions (like upsells or vouchers) should be system-driven and simple for guests to action, without adding load to your team.
- Voucher purchases need to feel as easy as ordering takeaway. Every added step or unclear interface is lost revenue.
In short: stop thinking of guest experience as something that happens after check-in. Your digital touchpoints from booking engines to gift voucher checkout pages are where guest experience and revenue generation now intersect.
If your 2026 budget doesn’t address optimising these conversion moments, you’re leaving direct revenue behind.
Bringing It Together: Plan for Visibility, Invest in Scalability, Prioritise Direct
Your hotel’s 2026 budget planning is more than a finance task, it’s your blueprint for sustainable, profitable growth.
By anchoring your budget around direct revenue, allocating funds to visibility, and investing in scalable tools, your property will be positioned to outperform competitors (and those commission heavy OTAs).
Yes, the tools you choose matter. Select tools that enhance visibility, automate sales, and integrate with your guest experience.
Because the more visible your property, the more revenue you control.
Prudence Marzinotto
Digital Marketing Manager
Transforming Fairmont Resort Blue Mountains – MGallery Collection
Quick wins in the
BLUE MOUNTAINS.
+$237,561
Achieved in the first 90-days.
“We quickly recognised the prevalence of ‘near me’ searches, making it a no brainer for us. We now have business coming to us in a new way that we have not seen before. Apart from all the amazing results we have seen from a commercial sense, the team at HyperHotels have been amazing to deal with, they communicate really well, and the results speak for themselves.”
TODD CREIGHTON
General Manager
ibis Styles Brisbane Elizabeth Street