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Own Your Website: Open Source is the Smart Move for Hotels & F&B Brands

Prudence Marzinotto

Digital Marketing Manager
May 20, 2025
8 MIN READ

Own Your Website: Open Source is the Smart Move for Hotels & F&B Brands

If your website isn’t helping you dominate your bookings, shape the customer experience, and build your brand equity — then what exactly is it doing?
 
At HyperHotels, we believe honesty drives better results:
 
Your website is your business.
Not your OTA profile. Not your Instagram feed.
Your website is where trust is built, conversions happen, and margins are protected.
 
We’re talking about a decision that can either set you free or keep you stuck: Open Source vs Closed Source. The foundation you choose matters more than you think.
 
If you’re serious about growing your hotel or F&B venue — this is for you.

Open Source vs Closed Source: What's the Difference?

  • Open Source:
    You own it. You shape it. You grow it.
    Platforms like WordPress hand you the keys and say, “Go build your empire.”
  • Closed Source:
    You rent it. You’re limited by someone else’s rules.
    Platforms like Wix, Squarespace, and most proprietary hotel CMSs offer you a shiny box — but growth hits a ceiling quickly.

The question isn’t:
“Which one is easier at the beginning?”
 
The real question is:
“Which one gives me the freedom to scale, adapt, and thrive long-term?”

Let's Break Down the Risk

Here’s how open source stacks up:

Risk Area OmniHyper logoOpen Source
(OmniHyper)
OmniHyper logoClosed Source
(General Vendors)
Technology Protection Client retains IP. Not locked to one provider. Low Risk. You don’t own the code. IP belongs to the vendor. High Risk.
Continuity Millions of developers globally. Full documentation. Low Risk. Reliant on a single dev/vendor. Hard to switch. High Risk.
Vendor Dependency Easily transferrable to other providers. Low Risk. Locked in. Difficult to migrate. High Risk.
Search Visibility Fully search engine compliant. Transparent source code. Low Risk. Often fails SEO best practices. Errors hurt rankings. High Risk.
Taxonomy & Structure Built on standards. Easily maintained and scalable. Low Risk. Rigid structures. Hard to modify. High Risk.
Security & Access Strong encryption. Full control over data permissions. Low Risk. Inconsistent standards. Opaque security. Medium Risk.
Key Resource Control Maintained by non-tech staff with ease. Low Risk. Needs technical skill to manage. High Risk.

Closed Source Is Especially Risky for F&B Venues

We’ve seen many restaurants, bars, and cafés choose closed-source platforms thinking they’re saving time or money. But here’s the reality:

  • They can’t rank on Google — source code is limited or obscured.
  • They can’t be optimised by marketers or developers.
  • They’re stuck when it’s time to grow.

If it’s not Google-compliant, your site is invisible. That’s not a website — that’s a liability.

More Than Just a Website. It's an Asset You Own.

Closed source gives you a nice-looking rental. Open source gives you equity — a real asset that grows with your business.
 
Imagine:

  • Wanting to adjust your booking system — but having to wait on your vendor.
  • Trying to test a new loyalty funnel — but your CMS doesn’t support it.
  • Discovering that your site won’t rank because Google can’t properly crawl it.

With open source, you own the code. You make changes when you want. You scale when you’re ready.

Built-In Futureproofing

When new tech trends hit — mobile loyalty, voice search, AI-curated experiences, frictionless checkout — open source adapts fast.
 
Closed source? You’re locked in. Often with outdated tools.
 
A lot of closed source vendors will sell you a “complete solution” — website, booking engine, CRM — all bundled together with a nice bow. It feels convenient. Until you realise, you’re stuck using only their tools, even if better options exist.
 
An open source website puts the power back where it belongs — in your hands.

Security You Can See

In a world where guest trust is the ultimate currency, guessing isn’t good enough. Open source security offers complete transparency, with thousands of experts around the world identifying and fixing vulnerabilities rapidly.
 
In open source, your security is visible, verifiable, and resilient.

Flexibility = More Bookings, Less Bottlenecks

In today’s market, agility separates winners from losers. Closed systems will always move slower.
 
Open source websites built by HyperHotels are designed to scale with you:

  • Need new integrations next quarter? Plug them in.
  • Need to rebuild your loyalty program? Go for it.
  • Need faster conversion funnels? Optimise without limits.

Your hotel or F&B venue evolves. Your hotel or F&B website evolves with you.

Final Word: Be the Hotel That Calls the Shots

Building on open source is about owning your hotel’s future — not renting it.
 
It’s about:

  • More direct bookings.
  • More brand control.
  • More power to move when the market demands it.

Don’t leave your hotel’s future to chance. Own it. Schedule your free strategy call today — and start building a website that builds your business.

What could you achieve if you had full control of your website?

Prudence Marzinotto

Digital Marketing Manager

With 20+ years in hospitality of all facets, including F&B, hotels, to a refined focus on hospitality digital marketing.
SPICING UP THE BOTTOM LINE.

Transforming Sala Thai at Santiburi

Spicing up the
BOTTOM LINE.

+$620,779
Achieved in the first 12-months.17x ROI.

“We have seen an increase in external capture during both lunch and dinner, with external covers now contributing close to 70% of Boda’s capture.”

ZAC LUMSDEN General Manager Pullman Auckland Hotel & Apartments

ZAC LUMDSEN
Pullman Auckland Hotel & Apartments